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Privacy Policy

A legal disclaimer
 

Privacy Policy

Effective Date: October 27, 2026

1. Introduction

Welcome to Totality University (“we,” “our,” or “us”). We are committed to respecting your privacy and protecting your personal information.

This Privacy Policy explains how Totality University collects, uses, stores, shares, and protects information when you visit our website, create an account, enroll in a course, make a purchase, or communicate with us.

By using our website or services, you acknowledge that you have read this Privacy Policy.

2. Information We Collect

Depending on how you use our website and services, we may collect the following types of information:

Personal Information

  • Name and email address.

  • Account login and profile information.

  • Information you submit through contact forms or customer support.

  • Course enrollment, progress, quiz results, and completion information.

Payment Information

When you purchase a course or other product, payment information may be processed by Wix Payments or another payment provider enabled on our website. We may receive transaction details, payment status, billing information, and purchase history.

We do not intentionally store complete payment card numbers or security codes on our own systems.

Technical Information

Our website and service providers may collect technical information such as IP address, browser type, device information, pages visited, and website usage data.

Information You Provide Voluntarily

We may collect information you submit through surveys, worksheets, feedback forms, applications, or other website features.

Please avoid submitting sensitive personal information unless it is specifically necessary and requested.

3. How We Use Your Information

We may use collected information to:

  • Create and manage student accounts.

  • Provide access to purchased courses and educational materials.

  • Track course progress and determine course completion.

  • Issue certificates of completion where supported.

  • Process payments and maintain purchase records.

  • Respond to questions and provide customer support.

  • Send important account, payment, course, and policy updates.

  • Send marketing emails when permitted by law and subject to applicable consent requirements.

  • Improve our website, courses, educational resources, and user experience.

  • Detect fraud, protect website security, and enforce our terms.

  • Comply with legal, tax, accounting, and regulatory obligations.

4. How We Share Information

We do not sell your personal information for money.

We may share information when necessary with:

  • Wix: To host and operate our website, manage accounts, and provide online course features.

  • Payment providers: To process transactions and help prevent fraud.

  • Email and communication providers: To deliver messages and respond to inquiries.

  • Analytics and website tools: To understand website performance, if these tools are enabled.

  • Professional advisers: Such as legal, accounting, or tax professionals when reasonably necessary.

  • Authorities or other parties: When required by law or when necessary to protect our legal rights, users, or services.

  • Business successors: In connection with a merger, sale, restructuring, or transfer of business assets, subject to applicable law.

Service providers may process information on our behalf under their own applicable terms and privacy practices.

5. Cookies and Tracking Technologies

Our website and its service providers may use cookies and similar technologies to operate the website, remember preferences, maintain security, analyze usage, or support advertising where enabled.

You may be able to manage cookies through your browser settings or a cookie-consent tool on our website. Disabling certain cookies may affect website functionality.

Where required by law, we will seek consent before using nonessential cookies or tracking technologies.

6. Email Communications

We may send transactional emails relating to your account, purchases, course access, completion, or important service updates.

If we send marketing emails, you may unsubscribe using the link included in the message or contact us directly. Unsubscribing from marketing communications will not necessarily stop essential service-related messages.

We will handle email communications in accordance with applicable law.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain student records, fulfill the purposes described in this policy, resolve disputes, enforce agreements, and satisfy legal, tax, or accounting obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

When information is no longer required, we will take reasonable steps to delete it, anonymize it, or securely dispose of it, subject to applicable legal requirements and legitimate recordkeeping needs.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. We cannot guarantee absolute security.

You are responsible for keeping your account credentials confidential and notifying us if you believe your account has been compromised.

9. Your Privacy Rights

Depending on where you live and the laws that apply, you may have the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of certain personal information.

  • Receive a copy of certain information in a portable format.

  • Object to or request restrictions on certain processing.

  • Withdraw consent where processing is based on consent.

  • Opt out of certain targeted advertising, sale, or sharing of personal information where applicable.

  • Appeal certain privacy-related decisions where required by law.

To submit a privacy request, contact us using the details in the Contact Information section. We may need to verify your identity before responding.

We will handle requests in accordance with applicable law. Some information may need to be retained to fulfill legal obligations or resolve disputes.

10. Children's Privacy

Our website and educational programs are intended for a general audience and are not knowingly directed to children under 13.

We do not knowingly collect personal information online from children under 13 without legally appropriate authorization. If you believe a child has provided personal information to us inappropriately, contact us so we can review the matter and take appropriate steps.

If our services are used by minors, parents or guardians should review the applicable terms and privacy requirements before allowing participation.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services. We do not control the privacy practices of those third parties.

Your use of third-party services is governed by their own terms and privacy policies. We encourage you to review those policies before providing personal information.

12. International Data Processing

Wix and other service providers may process or store information in countries other than the country where you live. Where required, appropriate safeguards will be used for international transfers of personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy as our business, website, services, or legal obligations change.

When we make changes, we will update the Effective Date at the top of this page. Where required by law, we will provide additional notice or obtain consent.

We encourage you to review this page periodically.

14. Contact Information

If you have questions about this Privacy Policy or would like to submit a privacy request, contact us:

Totality University

Email: [Insert your official business email address]

Website: [Insert your website URL]

Business mailing address: [Insert a business mailing address if required or appropriate]

This Privacy Policy is intended to describe Totality University's privacy practices. It should be reviewed and updated to reflect the actual website configuration, services, and applicable legal requirements before publication.

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